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Privacy Policy

General Data Collection 

Below are details of how we will use, store and protect any information that you share with us, when using our sites/services. We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using our sites, you can be assured that it will only be used in accordance with these terms and conditions. Please refer to Etsy's privacy policy for more information about how your data is used on the site.

What Data We Collect 

We may collect the following information: 

  • Name 

  • Contact information including email address 

  • Demographic information such as postcode, preferences, and interests 

  • Other information relevant to customer surveys and/or offers 

What We Use the Data For 

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons: 

  • Internal record keeping 

  • We may use the information to improve our products and services 

  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting, using the email address which you have provided 

  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone or post. We may use the information to customise our sites according to your interests

Control of Your Personal Data 

You may choose to restrict the collection or use of your personal information in the following ways: 

  • In some instances where you are asked to complete form fields, look for the optional box to indicate if you would / would not like for your information to be used for direct marketing purposes. 

  • If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by emailing us at:


We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held about you, please email us. If you believe that any of the information, we hold about you is incorrect or incomplete, please notify us via email us as soon as possible. We will promptly correct any information found to be incorrect. 


We are committed to ensuring that your information is held securely. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online. 


Cookies, Web Beacons and Other Technologies 

At times we collect non-identifiable information from visitors to our sites, using cookies, web beacons and other technologies. We, or a third party on our behalf, will use this information to help us provide a better customer experience. We do this in ways that preserve the source of that information’s anonymity. This information is used and analysed only at an aggregate level to help us to identify and understand trends and patterns. This information is not reviewed at an individual level.


The information is collected using various technologies, including one called ‘cookies’. A cookie is a piece of data that a website can send to your browser, which may then be stored on your computer as an anonymous tag that identifies your computer but not you. Some of the pages on our site use cookies. These cookies are accessible to us and any third-party vendors via web-specific technologies.

When you first visit our website, you have the option to agree or decline the use of cookies. If you choose to decline the use of cookies, we shall not use them for your visit except to record that you have not consented to their use for any other purpose. You can set your browser to notify you before you receive a cookie, giving you the chance to decide whether or not to accept it. You can also set your browser to turn off cookies. Please be aware that this may affect the performance of our sites. Some of our business partners (e.g., advertisers) use cookies on our site. We have neither access to nor control over these cookies. 

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